Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
BrizoIT Help Center
  1. BrizoIT Help Center
  2. BrizoIT Support

Other support

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"eb8f62b62ec64efcb06495696325dac423c842a6_lout","branding":{"id":"2","key":"cs","name":"BrizoIT Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the BrizoIT Help Center","sharedPortalName":"BrizoIT Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the BrizoIT Help Center","sharedPortalName":"BrizoIT Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#666666","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ceb21cb4-5df4-40b1-985d-13f3d502ab39/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDcyODI1Ni05ODkxLTRjMWEtYmY5MS1lN2I1ZGY1MmU2OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNlYjIxY2I0LTVkZjQtNDBiMS05ODVkLTEzZjNkNTAyYWIzOSI6WyJyZWFkIl19LCJleHAiOjE3NjkxODgxNTMsIm5iZiI6MTc2OTE4NzU1M30.fyu5Ggo3oyvijc3lHj9OAhYg55nPrBoLGLQiXOzl_-4&client=10728256-9891-4c1a-bf91-e7b5df52e695&height=300&mode=fit","bannerMediaApiFileId":"ceb21cb4-5df4-40b1-985d-13f3d502ab39","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"cs","projectId":11200,"serviceDeskId":2,"name":"BrizoIT Support","description":"<p>If your request is not related to any app.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"20","name":"Other support","descriptionHtml":"","callToAction":"Other support","introHtml":"","icon":11329,"iconUrl":"https://brizoit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11329","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[20]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"676d9c9d-cf41-3b72-9a30-7fadedd830c5","appLinkName":"System Confluence","appLinkUrl":"https://brizoit.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"https://brizoit.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":2,"kbLinkDomainURLs":["https://brizoit.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDcyODI1Ni05ODkxLTRjMWEtYmY5MS1lN2I1ZGY1MmU2OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxODg3NTIsIm5iZiI6MTc2OTE4NzU1MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.SxJPsFM76NQLfQ_LkJgyNU1CcyZ3pkRisfk4g1_MT0k","targetCollection":"upload-project-11200","endpointUrl":"https://api.media.atlassian.com","clientId":"10728256-9891-4c1a-bf91-e7b5df52e695","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":20,"projectId":11200,"issueType":{"id":"10200","name":"Support"},"form":{"name":"Other support","descriptionHtml":"","callToAction":"Other support","intro":"","instructions":"","icon":11329,"iconUrl":"https://brizoit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11329","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/20","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/20","calendarParams":{"firstDay":0,"date":"2026-01-23T18:59:13+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"676d9c9d-cf41-3b72-9a30-7fadedd830c5","appLinkName":"System Confluence","appLinkUrl":"https://brizoit.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"https://brizoit.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":2,"kbLinkDomainURLs":["https://brizoit.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDcyODI1Ni05ODkxLTRjMWEtYmY5MS1lN2I1ZGY1MmU2OTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxODg3NTMsIm5iZiI6MTc2OTE4NzU1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.PbMU4km1jUmlWiDL3HGqODhenvzOfeLqljI0A5SVw4w","targetCollection":"upload-project-11200","endpointUrl":"https://api.media.atlassian.com","clientId":"10728256-9891-4c1a-bf91-e7b5df52e695","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=brizoit","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"eb8f62b62ec64efcb06495696325dac423c842a6_lout","baseUrl":"https://brizoit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://brizoit.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"10728256-9891-4c1a-bf91-e7b5df52e695","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"cece2f1cca1943dfa41b380ff914b41d","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://brizoit.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}