Company Calendar Planner for Jira v 5.3.x: FAQ

Owned by Mariia Korolishyna
Jul 05, 2021
3 min read

I want the custom field to be shown on Create Event and Edit Event dialogs

For a custom field to be shown on the Create Event and Edit Event dialogs, it has to be added to Jira dates source configuration, first.

To do that,

  • open a calendar configuration

  • click to edit the source configuration

  • scroll down to Issue fields

  • Insert the field you want to appear on the dialogs

  • make sure that the checkbox “i“ is ticked so the field appears on the dialogs

  • click Save button

Once the field is added, it shall appear on the Create Event and Edit Event dialogs.

 

I am not able to create or edit an event because of the error

You might encounter the next error when creating or editing a Jira dates based event:

 

Very often, the reason why a user is not able to create an event with a new Jira issue creation or edit an existing event is, simply, because the Jira field that the event is based on, is missing from a project’s screen.

As, in example above, the Jira field Due date is not present on the Default and Bug screens of the project “Cloud Silver (CS)”.

In order to avoid the error and to be able to create or edit an event, the Due date field shall be added to the project’s screens.

To do that an admin would have to go to the project settings and edit the project’s screens, as shown below.

There might be a case that the appropriate Jira field is present on Create screen but missing from Edit screen. Therefore, should the error appear, and admin has to check the project’s screens carefully and make the required changes.

 

Why I don't see the created calendar, in a project context view?

Most likely, you don't see the created calendar, in a project context view, because it doesn't contain any sources associated with the given project.