Company Calendar Planner for Jira v 5.6.x: FAQ

I want the custom field to be shown on Create Event and Edit Event dialogs

For a custom field to be shown on the Create Event and Edit Event dialogs, it has to be added to Jira dates source configuration, first.

To do that,

  • open a calendar configuration

  • click to edit the source configuration

  • scroll down to Issue fields

  • Insert the field you want to appear on the dialogs

  • make sure that the checkbox “i“ is ticked so the field appears on the dialogs

  • click Save button

Once the field is added, it shall appear on the Create Event and Edit Event dialogs.

 

I am not able to create or edit an event because of the error

You might encounter the next error when creating or editing a Jira dates based event:

 

Very often, the reason why a user is not able to create an event with a new Jira issue creation or edit an existing event is, simply, because the Jira field that the event is based on, is missing from a project’s screen.

As, in example above, the Jira field Due date is not present on the Default and Bug screens of the project “Cloud Silver (CS)”.

In order to avoid the error and to be able to create or edit an event, the Due date field shall be added to the project’s screens.

To do that an admin would have to go to the project settings and edit the project’s screens, as shown below.

There might be a case that the appropriate Jira field is present on Create screen but missing from Edit screen. Therefore, should the error appear, and admin has to check the project’s screens carefully and make the required changes.

 

Another reason for not being able to create or edit an event based on Jira dates source is a missing required permission. Please see the table below of possible cases.

The permissions to verify

Permission

Explanation

Permission

Explanation

Create Issues

If not granted this permission, you'll not be able to create an event with a new Jira issue creation.

Schedule Issues

This permission is required in order to set a due date for the issue. If not granted the permission, you'll not be able to create an event based on the field “Due date”.

Assign Issues

Without being granted the permission, you’ll not be able to edit an event by assigning the issue the event is based to another user.

Assignable User

The permission is required in order to be able to assign issue to yourself. If not granted the permission, you'll not be able to edit an event and change the assignee to yourself, even though, you are granted the permission "Assign Issues".

Edit Issues

The permission is required in order to be able to edit the events by changing the dates, assignee, etc.

Modify Reporter

Without being granted this permission, you'll not be able to edit a reporter for issue the event is based on.

Why I don't see the created calendar, in a project context view?

Most likely, you don't see the created calendar, in a project context view, because it doesn't contain any sources associated with the given project.

When creating a Jira dates event I would like to be able to provide the value for the field Component.

The fields that appear as non-editable fields, as the field Component, for instance, on Create/Edit Event dialog, can be filled in during event creation and editing. Please refer to Create and Edit Links on dialogs to find out how this can be achieved.