User Settings and User Guided Tour

By clicking the Settings button, a user opens the sub-menu that offers the user three options to choose from: User settings, User guided tour or Support.


User settings

The User Settings may consist of 3 to 4 tabs, depending on current global app configuration. These tabs are

  • Date and time formats

  • Look and feel

  • Email notifications

  • Insight integration (in case it is enabled by admins)

 

Each user can redefine his/her settings. This is especially convenient for distributed team members that use different regional data/time preferences, and have different work hours.

Starting the app version 5.6.x, users can configure a display for Company Calendar Event(s) panel, on issue detail page. Thus, the custom events that related to the current Jira issue, will be shown on the issue detail page.

 

Two new tabs were added to User settings in the app version 6.0, Email notifications and Insight integration.

Email notifications

Assuming that admins have enabled the email notifications with the user right to override, a user will be able to configure the email notifications depending on personal preferences and needs, or even unsubscribe.

 

By default, a created event source has disabled email notifications. Should a user prefer to receive the email notifications regarding the events that are based on created source she will have to enable the notification option within source configuration.

 

 

Insight integration

In case admins have enabled the Insight integration with the individual token option, a user will be able to see the tab Insight integration in User settings.

 

In order to see the configured Insight fields on calendar events, a use will have to generate a token as instructed within the tab Insight integration.

 

User guided tour



User guided tour tab  informs about newly added features and leads user to the guidelines on how to use the application. 

User guided tour contains such important sections as:

  • What's new (slideshow for the latest app features)

  • Documentation (link to the app documentation)

  • Video (videos that present the main app features, use cases and app in general)

  • Support (instructions how to reach BrizoIT team in case user has some questions, suggestions or bug to report)

 

Support



After clicking Support tab , user is redirected to the Help Center where the next actions can be performed:

  •  

        Schedule a video call or ask for a demo

  •  

         Report a bug

  •  

      Suggest a new feature

  •  

      Ask for technical support

  •  

      Send billing or licensing questions

  •  

      Ask other questions or share suggestions