Console output. HAR file.

Unexpected issues may occur. To resolve them as quickly as possible, the developer’s console output and HAR file can be highly valuable.

Please refer to the instructions below on how to obtain the necessary supporting data.

Console output

1. Open Chrome Developer Tools (F12 or Ctrl + Shift + I / Cmd + Option + I on Mac).

2. Click on the Console tab.

3. Right-click inside the Console.

4. Select Save as… and save the logs as a .log or .txt file.

Open

Open

HAR file

1. Open Chrome Developer Tools (F12 or Ctrl + Shift + I).

2. Click on the Network tab.

3. Ensure Preserve log is checked (optional).

4. Click the Record button (red circle) if it is not already recording (optional).

5. Reproduce the issue (reload the page or perform the required actions).

6. Click on the downward arrow (⬇️) icon in the Network tab toolbar. This should prompt you to save a .har file

7. Save the .har file and share it for debugging.

Open

Open