Documentation
Overview
In 2024 Atlassian introduced per issue limits for list fields in Jira Cloud Issues:
10,000 worklogs
5,000 comments
2,000 attachments
2,000 linked issues
2,000 remote links, this includes:
web links
Confluence pages
links to an external issue on a different Jira instance
links to other Atlassian products
Issue Limits for Jira helps system administrators identify issues that are approaching or have already reached the imposed limits. Additionally, the app provides a convenient UI for fixing worklog limits.
Issue Limits page
When the admin clicks the Issue Limits FREE menu item, the following page is displayed:
Five rectangles correspond to the Worklogs, Comments, Attachments, Linked Issues, and Remote Links list fields and function as tab switchers. Each rectangle displays the enforced limit and the number of issues that have either breached or are approaching it. Icons provide a visual indication of the status for each list field:
Red Icon: At least one issue has exceeded the limit.
Orange Icon: At least one issue is approaching the limit, but none have exceeded it.
Green Icon: No issues have breached or exceeded the limit.
The Worklogs tab is active by default. Here, the admin can click issue links. Most importantly, each row includes a Fix button to resolve the worklog limit for the corresponding issue.
Fix Worklog Limits dialog
The Fix Worklog Limits dialog looks as shown below:
The administrator can resolve the worklog limit issue by either moving worklogs to another issue or deleting worklogs.
For convenience, the Move and Delete options allow selecting worklog records based on the following criteria:
Older than 1 year
For a specific period
All worklogs
To prevent adjustments to the issue estimates, the "Do not adjust estimate" checkbox should be selected.