Personal information and GDPR compliance

When you install a trial or buy a license for one of BrizoIT Atlassian add-ons, Atlassian gives us access to the Atlassian account used for the transaction. We do not store or process this account information.

We may use the email and the name from the account to send periodic emails informing about new features and updates in our products. You may opt-out from these emails by clicking Unsubscribe link that is present in every email.

We reserve right to identify you as an BrizoIT customer in our promotional materials. You may request that we stop doing so by submitting an email to sales@brizoit.com at any time. Please note that it may take us up to 30 days to process your request.

Cloud version of Universal Gadget for Jira

Data storage and location

Cloud version of Universal Gadget for Jira plugin does not store any personal data on it's server. Only thing that we store in the database is your Jira domain. This is needed to distinguish users and support authentication.

Also the plugin does not store any data in browser's cache. Once your close or leave a page with the plugin, the browser looses all data.

Backups

The plugin is hosted on the Amazon cloud (AWS) were daily server and database backups are configured.

Recovery time objective is 48 hours. Recovery point objective is 24 hours.

Account removal and data retention

There is nothing to remove since the plugin does not store any data on the server. You just uninstall the plugin.

Data portability

There is nothing to port since the Cloud version of Universal Gadget for Jira plugin does store any data on the server.

Settings of configured custom gadgets are backed-up along with Jira database.

Application and infrastructure security

Cloud version of Universal Gadget for Jira plugin utilizes security features provided by the Amazon cloud (AWS) infrastructure.

The application and the database server are isolated from any external access.

All the communications between your browser, the application server and your Jira are encrypted.

Data Center and Server versions of Universal Gadget for Jira

Data storage and location

Data Center and Server versions of Universal Gadget for Jira plugin do not create any additional tables in your Jira database and does not store any additional information.

Also the plugin does not store any data in browser's cache. Once your close or leave a page with the plugin, the browser looses all data.

Backups

There is nothing to backup since the Data Center and Server versions of Universal Gadget for Jira plugin do not store any data.

Account removal and data retention

There is nothing to remove since the plugin does not store any additional information. You just uninstall the plugin.

Data portability

There is nothing to port since the Data Center and Server versions of Universal Gadget for Jira plugin do not store any data.

Settings of configured custom gadgets are backed-up along with Jira database.

Security disclosure

If you find a security issue in the plugin, please report it through support desk.

In case of security breaches or vulnerabilities in the plugin, we will notify all users by email with actions to be taken.

Privacy

The data collected during the use of your add-on will not be shared with third parties except as required by law.