Personal information and GDPR compliance

When you install a trial or buy a license for one of BrizoIT Atlassian add-ons, Atlassian gives us access to the Atlassian account used for the transaction. We do not store or process this account information.

We may use the email and the name from the account to send periodic emails informing about new features and updates in our products. You may opt-out from these emails by clicking Unsubscribe link that is present in every email.

We reserve right to identify you as an BrizoIT customer in our promotional materials. You may request that we stop doing so by submitting an email to sales@brizoit.com at any time. Please note that it may take us up to 30 days to process your request.

Cloud version of Gantt Suite for Jira

Data storage and location

Cloud version of Gantt Suite for Jira plugin stores the following information on BrizoIT server:

all the chart configuration data (like chart name, working days / hours, configured chart security, etc.)
user settings (like chart filters and visibility toggles)
baseline dates and issue keys
your Jira domain to distinguish users and support authentication

Also the plugin does not store any data in browsers' cache. Once your close or leave a page with the plugin, the browser looses all data.

Backups

The plugin is hosted on the Amazon cloud (AWS) were daily server and database backups are configured.

Recovery time objective is 48 hours. Recovery point objective is 24 hours.

Account removal and data retention

Data is not deleted when plugin gets uninstalled. This is needed to avoid data loss on uninstall/reinstall scenarios. Please contact us at support@brizoit.com to delete your data.

Data portability

There is nothing to port since the Cloud version of Gantt Suite for Jira plugin does not store any valuable information on the server.

Application and infrastructure security

Cloud version of Gantt Suite for Jira plugin utilizes security features provided by the Amazon cloud (AWS) infrastructure.

The application and the database servers are isolated from any external access.

All the communications between your browser, the application server and your Jira are encrypted.

Data Center and Server versions of Gantt Suite for Jira

Data storage and location

Data Center and Server versions of Gantt Suite for Jira plugin store the following information on your Jira server:

all the chart configuration data (like chart name, working days / hours, configured chart security, etc.)
user settings (like chart filters and visibility toggles)
baseline dates and issue keys
your Jira domain to distinguish users and support authentication

Also the plugin does not store any data in browsers' cache. Once your close or leave a page with the plugin, the browser looses all data.

Backups

Not done by BrizoIT. Contact your administrator for database backups.

Account removal and data retention

Plugin data is not removed and remains on your server after plugin gets uninstalled.

Data portability

There is nothing to port since the Data Center and Server versions of Gantt Suite for Jira plugin do not store any valuable information in Jira database.

Security disclosure

If you find a security issue in the plugin, please report it through support desk.

In case of security breaches or vulnerabilities in the plugin, we will notify all users by email with actions to be taken.

Privacy

The data collected during the use of your add-on will not be shared with third parties except as required by law.