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Jira time tracking

Most likely, the most common option to be used for a task progress is Jira time tracking.

The task progress, in such case, is calculated either by:

  • estimate

  • estimate and status

  • status

  • or, manual

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Usually, a task progress is calculated as "time spent" / ("time spent" + "remaining estimate"). This means Meaning, a task becomes 100% complete if the remaining estimate is set to zero or is not defined. A task in status Done shows percent complete less than 100% if remaining time for the task is bigger than zero. Having remaining estimate on task means there is more work to it. We recommend having remaining estimate zero on completed tasks, as this may cause invalid calculation of remaining work in different reporting tools.

Info

The default This common behavior can be overridden by applying the progress overrides.

Use case #1. Your company doesn't set zero as remaining estimate on Done tasks, so Done tasks are shown with progress less than 100%.
Solution: add an override for status Done and set 100 as percent value. All tasks in status Done will have 100% regardless time spent.

Use case #2. Your company doesn't use Jira's time tracking feature to log the time spent, or you just want to base progress value on issue status.
Solution: add overrides for multiple statuses, setting different progress value for each of them. For example, you could set "Not started" = 0, "In Progress" = 50, "Done" = 100, etc.

Infonote

Please note that overridden task progress calculation doesn't apply to parent tasks. Parent tasks always have their progress calculated from children tasks.*

*- The exclusion is the case when a parent task has Manual mode.

To add an override, go to chart configuration and open Task progress tab. Then, select a status and insert the required percentage. Then, click Save.

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The defined by administrator overrides will appear by default in newly created charts. Although, each chart owner can modify or remove the overrides if needed.

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Info

Once the task progress overrides are added to the chart configuration, the values for Time Spent and Remaining Estimate on information window for the task will be overridden as well, taking into account the applied percentage.

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As mentioned before, once the overrides are added, the Time Spent and Remaining Estimate will be shown as overridden on info window for tasks. Please take this into account if tracking time in Jira.

In case a parent task has Manual mode, the progress override will apply to the parent task. Please see an example below.

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Custom estimate field

Another option to be used for a task is progress is called Custom estimate field, and it comes handy in case a team s operating with such fields as Story point estimate or Story Points.

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When it comes to a task progress calculation, similarly, as with the option Time tracking, it can be calculated either by:

  • estimate

  • estimate and status

  • status

  • or, manual

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Tip

The option Custom estimate field can be used even in case Jira time tracking is deactivated in Jira.

No time tracking

Did you know you can use Gantt chart with deactivated Jira time tracking? On tab Task progress, simply, select the option “No time tracking“.

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Note

For server app version, in case Jira time tracking is deactivated, a chart manager won’t be able to select the option “Time tracking“ on the tab Task progress as the validation error will go into affect.

The task progress, in such case, is calculated either by:

  • status

  • or, manual

Manual task progress calculation

The manual task progress calculation is accessible in all time tracking modes.

You would have to select a custom field with the type of Number field to be used in task progress calculation.

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Once a manual task progress calculation is configured, the relevant field will be shown on edit task dialog.

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Quick tip: To avoid the error messages, make sure the custom field used for a manual task progress calculation is added to the screens of configured project(s).