The two most popular cases for the error to appear are shown in the video below. The ways to resolve the issue are described in detail.
You can watch the video on YouTube: https://youtu.be/9Q4YsHCiCzc
Note: In addition to checking for the presence of the start/end fields used in a chart configuration, you might want to verify that the field Time tracking is added as well should you use the time tracking in your Jira.